CINQUINI, L.; MITCHELL, F.; NØRREKLIT, H.; TENUCCI, A. Methodologies for using performance measurement. Proceedings of Pragmatic Constructivism, [S. l.], v. 1, n. 1, p. 12–18, 2011. DOI: 10.7146/propracon.v1i1.15869. Disponível em: https://www.propracon.com/article/view/15869. Acesso em: 29 apr. 2024.